“We set out to solve one of the most common frustrations we hear — finding and changing settings on your PC — using the power of AI agents,” Navjot Virk, corporate vice president of Windows Experiences at Microsoft, said in a blog post on Tuesday. “An agent uses on-device AI to understand your intent and with your permission, automate and execute tasks.”
If you have to supply your users with AI support to figure out how to configure your OS, you might be doing something wrong.
No regular user can configure anything. Most are barely literate and have the reading comprehension of a 6-8 year old.
Ai allows them to just say, turn down the brightness, turn down the volume, use this program to open this file from now on, which makes 10% configuration accessible to the 99% who otherwise would have 1% or less.
For them, adding the AI is probably cheaper then fixing the UI.