When you say search is a stack, do you mean filters? If so, you can just click the > in the breadcrumb to remove the single element after it leaving the rest of the query.
Well that does work, so thank you for that. But I still maintain that’s crazy unintuitive. If I saw that option in a context menu at least it would be self-explanatory. But the feature as-is would only ever be known if you hovered over a single character and read the tooltip.
Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
When you say search is a stack, do you mean filters? If so, you can just click the > in the breadcrumb to remove the single element after it leaving the rest of the query.
Well that does work, so thank you for that. But I still maintain that’s crazy unintuitive. If I saw that option in a context menu at least it would be self-explanatory. But the feature as-is would only ever be known if you hovered over a single character and read the tooltip.
Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
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