“In the Bay Area, broadly, is this — it’s almost an entitlement of, ‘I work at these companies, but I don’t have to work very hard and I’m here for myself,’” he said.

I always found it amusing how the term “entitlement” has been butchered by Americans. It’s the only language they know and they keep butchering it with low level polemical theatrics.

How is “I’m here for myself” an entitlement? This is not your family. The goal in any job is to maximize returns, i.e. least amount of work for high financial return (like … wait for it … running a business). Sure there are other factors at play too (career growth, not wanting others to have to work more because of you, being genuinely interested in what you are doing and not seeing it as work, not wanting to treat customers like shit), but that’s an individual thing. A business isn’t automatically entitled to any of that.