When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.

    • BlameThePeacock@lemmy.ca
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      14 days ago

      There’s no restocking fee for an item that you didn’t get, because it’s not a return.

      A company charging you a restocking fee in that situation is a scam.

      • Professorozone@lemmy.world
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        14 days ago

        Fine I guess I have to spell it out. You get the crappy product, return it and pay a restocking fee. You just paid to end up with nothing. Get it now?