The 160 page report: https://infopost.ca/wp-c/u/2025/05/canada-post-iic-report-2025.pdf

Report key findings: https://infopost.ca/wp-c/u/2025/05/f1-iic-key-findings.pdf

1. Amend the Postal Charter. It cannot continue to require impossible-to-meet delivery standards. Daily door-to-door letter mail delivery for individual addresses should be phased out and community mailboxes established wherever practicable. Daily delivery to businesses should be maintained.

2. The moratoriums on rural post office closures and community mailbox conversions should be lifted. There is no persuasive case for a moratorium on closure of once rural, now urban, post offices. Canada Post already has the Delivery Accommodation Program in place for Canadians who cannot access community mailboxes. It should be reviewed and, if need be, enhanced, and it should continue.

3. Include in the two collective agreements all items agreed to in collective bargaining prior to the labour dispute. Parties should attempt to narrow differences in all partially agreed-upon items. New collective agreements should include and reflect tentative agreements (subject to agreement as a whole) reached in Commission-facilitated mediation (RSMC and STDP).

4. Negotiate changes to the collective agreements. Canada Post must have the flexibility to hire part-time employees working part-time hours to deliver parcels on the weekend and to assist with volume during the week. These employees should be paid the same rates and be subject to the same terms and conditions as regular employees, including access to pro rata benefits, or payments in lieu, and pension. Priority for these positions should be given to existing employees.

5. Negotiate changes to the Urban collective agreement. There is no justification for collective agreement provisions that preclude an employer from assigning work for hours already paid (except by voluntary overtime).

6. Negotiate changes to the collective agreements. Pilot and then introduce dynamic routing. Canada Post must also be able to change routes daily to reflect volumes to avoid trapped time and overtime.

7. Amend the time-consuming approval process for postage increases