More than half of Americans reported receiving at least one scam call per day in 2024. To combat the rise of sophisticated conversational scams that deceive victims over the course of a phone call, we introduced Scam Detection late last year to U.S.-based English-speaking Phone by Google public beta users on Pixel phones.
We use AI models processed on-device to analyze conversations in real-time and warn users of potential scams. If a caller, for example, tries to get you to provide payment via gift cards to complete a delivery, Scam Detection will alert you through audio and haptic notifications and display a warning on your phone that the call may be a scam.
One day you come home, you see all your stuff is in boxes. Then you see a note on the fridge, it says: “Womp womp” You fall to your knees and break down in tears. Through your tears you see another note underneath the fridge. You reach for the note. The note reads: “Womp, womp?” You began to laugh maniacally. You hear footsteps, you stop laughing. Your wife stands behind you. She says: “Kept you on your toes didn’t I?”
Always read the fine print.