In password security, the longer the better. With a password manager, using more than 24 characters is simple. Unless, of course, the secure password is not accepted due to its length. (In this case, through STOVE.)
Possibly indicating cleartext storage of a limited field (which is an absolute no-go), or suboptimal or lacking security practices.
funniest experience that ive had is that i made a psn (playstation network) account with a 64 (iirc, might have been 32, dont remember) character password. That worked making the account on my PC on their website. Never was able to log into that account on my playstation tho and the error message was just some generic error. Support didnt know what was going on and i didnt either until it dawned on me. The password was too long for the console. Changed the whole thing to a shorter one and now it works everywhere. Used to work on their website, not in the app, not on console. Fun.