Honestly in some ways this is such a stupid solution to the problem.

When it comes to cost saving or on the other side of the coin efficiency. The most useful thing is to remove it not make it cheap.

We should be looking and giving people very good and easy alternatives elsewhere were they don’t need call centres at all.

I called my doctors a million times to book an appointment and if I could have done it all online I would have. This is how many times I called:

Went to hospital and Dr told me book drs appointment.

1. called to book

2. they call back asked futher questions

got one (got told to come back by doctor)

3. can’t book that doctor for the future call up first thing in the morning at our busiest and we can rush you in. (I then got a job so needed to book)

4. we have no staff call back when we do (didnt say when)

5. called. We have no appointments call be next week. “Can I book that Dr”? “I don’t know. You’ll have to call back Tuesday”

6. I’ll call back next tuesday.

This isn’t fixed with an AI this is fixed by me being able to book an appointment online. If the Dr needs to give me a slip for one booking approval to not be abused so be it. Receptionist doesn’t need to know my business so fuck them.

He’s not unreasonable he’s just a dickhead.

Give him money and he will do what you want, fuck anyone else or his country.

He is being completely reasonable if all he cares about is himself. He’s just a dickhead.

Think its more high house prices and low wages. But the wealthy are more concerned with making money so immigration is at an all time high meaning house prices keep going up even when wages are kept below market value and training is non existent.

Yea but if I want to find something I want to be able to find it.

Man I feel like a large part of the internet is out of reach.

Why have I got to sign up for tiktok just to watch this happen?

Shit like this used to be easily finable on google or something. Now I can’t seem to find shit. All I get get in news articles about it.